Communication Policies

To encourage improved communication between our membership, coaching staff, and other club representatives we have put together a description of our communication channels.

Our website is updated on a regular basis.

Please check the News and/or Schedule section of our website as it will contain information about practice schedule changes, meeting information, and other important information.

Check your email inbox for the IceCats news articles which will provide upcoming games, information and deadlines, recent news, and other items of note.

It is important that we respect the right of all hockey players to have the best possible coaching. Subsequently, coaches will not be available during training sessions to speak to parents or others.

Parents should:

• Allow the Coach to give full attention and concentration to skaters while coaching on ice; and 
• Understand that Coaches are happy to speak to parents or others regarding the program, answer questions or discuss issues relevant to their child/children's coaching at an appropriate time.

There are three avenues to handle this:

1. Wait until the training session is over or catch the Coach before training. Remember, the Coach needs to be on time to coach so long discussions may need a different approach.
2. Call the Coach and make an appointment.
3. Email the coach

• Coaches committee should be the first step if a player or parent has an issue with on- or off-ice concerns.
• Never approach a coach after a game
• The 24 hour rule must be applied
• Coaches Committee meets with all coaches on a monthly basis

Regarding your status for events and attendance...

Players—If you would like to speak individually with your coach, contact him during a practice.

It is understandable if things come up that cause you to miss team events. if this is the case, call the head coach. All players have been given the coach's phone number. Give him a call and let him know your status.